How the Mail-in Repair Process Works

Fast, simple and hassle-free from start to finish.

Ship Your Device
Ship Your Device
Get a prepaid label, pack your device, and send it to us.
Diagnose & Quote
Diagnose & Quote
We inspect the device and send you an exact repair quote.
Approve & Repair
Approve & Repair
Once you approve, we complete the repair and ship your device back with tracking.

What We Repair

From everyday damage to advanced board-level issues for iPads and iPhones.

Clear Pricing, No Surprises

Your $39 diagnostic deposit is applied to your final repair cost.

iPhone Pricing

Typical Ranges

  • iPhone 17-17 Pro/Max: Screen repair $249–$449
  • iPhone 14-16 Pro Max: Screen repair $179–$349
  • Batteries (most models) $99–$199
  • Charging / No-Power Starting at $99

iPad Pricing

Typical Ranges

  • iPad Air/Mini/Pro screens $239–$499
  • iPad 5th-11th Gen. screens $139–$249
  • iPad batteries $99–$299
  • Charging / No-Power Starting at $99

Customer Testimonials


  • Faster turnaround than my local shop

    I had my iPad back in 3 days and it looked brand new. Professional, trustworthy and speedy service.

  • Simply the BEST!

    We mailed both our sons iPads in for repair and paid less than we paid at any of our local repair shops and the screens actually work when we got them back!! I will never go anywhere else for repair. You guys rock!

  • Fast, Easy and Professional

    I am truly impressed with this service. I was skeptical at first paying $39 and sending in my iPad. But they proved to be experienced, professional and honest. My iPad battery now lasts as long as it did when it was brand new. Bravo 10/10

  • Experience Matters

    I sent my iPad in to Smart Spot after my local repair shop damaged my screen while replacing the battery. Rob explained what they did wrong and showed me that they had replaced my battery with an old used battery. Now I know that repair shops are not all the same, EXPERIENCE MATTERS! I Can't thank these guys enough for saving my iPad!!

  • Easy Mail-in Process and Great Communication

    The process is really as simple as the site says. I paid the $39 and sent my iPad in. Two days later I received a quote for my iPad screen repair that matched the price on the pricing page. I received updates the whole time and my iPad looked brand new when I got it back.